Previous incidents

September 2024
Sep 26, 2024
2 incidents

Prediction serving degraded

Degraded

Resolved Sep 27 at 12:25am UTC

Upon further investigation we were unable to work through the backlog of predictions. Backlogged predictions have been cancelled. It will take some time before the prediction IDs report failed in the replicate web console.

Users may resubmit any of these cancelled predictions.

All predictions that have been submitted since the last update at Sep 26 2024 at 11:52pm UTC are unaffected by this cancellation of predictions.

2 previous updates

Website availability problems

Downtime

Resolved Sep 26 at 05:15pm UTC

Queues for predictions remain fairly high for black-forest-labs/flux-schnell and meta/meta-llama-3.1-405b-instruct. All other models should be behaving normally.

2 previous updates

Sep 13, 2024
1 incident

Website unavailable

Downtime

Resolved Sep 13 at 03:18pm UTC

Things have been running normally for at least the last 10 minutes. This incident was -- ironically -- triggered by work we're doing to improve the overall performance and reliability of our primary database. We apologise for the disruption.

3 previous updates

Sep 01, 2024
1 incident

Prediction Service Normal

Resolved Sep 01 at 07:41pm UTC

We were alerted to a potential issue with prediction serving. Upon investigation, one of our providers used to monitor is seeing an outage impacting some automated monitoring. We've taken steps to isolate the problematic monitors while our provider works to resolve the issue.

August 2024
Aug 28, 2024
1 incident

Predictions not running on A40s

Downtime

Resolved Aug 28 at 06:11am UTC

A40 workloads are running again. We're continuing to monitor and investigate the underlying cause.

1 previous update

Aug 21, 2024
1 incident

Streaming service degraded for A100s

Degraded

Resolved Aug 21 at 11:04am UTC

We believe these problems have now been resolved. Please contact us if you are still seeing issues with streaming from Europe.

2 previous updates

Aug 09, 2024
1 incident

A40s degraded

Degraded

Resolved Aug 09 at 03:58pm UTC

A40 behavior has been stable for some time now. All systems are green.

1 previous update

July 2024
Jul 25, 2024
1 incident

Llama3-70b-chat Delays

Degraded

Resolved Jul 25 at 11:44pm UTC

This has been resolved and predictions should be handled normally.

2 previous updates

Jul 17, 2024
1 incident

Predictions on trained versions not starting

Degraded

Resolved Jul 17 at 04:36pm UTC

We've fixed the issue and predictions on trained versions are running again.

1 previous update

Jul 16, 2024
1 incident

Intermittent issues affecting some hardware types

Degraded

Resolved Jul 16 at 08:16pm UTC

Things are running normally as of about 15 minutes ago.

2 previous updates

Jul 09, 2024
1 incident

API degradation

Degraded

Resolved Jul 09 at 12:15pm UTC

Service has been restored. Thanks for your patience!

2 previous updates

Jul 03, 2024
1 incident

Llama 3 70b instruct model not processing predictions

Degraded

Resolved Jul 03 at 11:11am UTC

The model is processing predictions properly again, and the queue is empty.

1 previous update